Ref: SalesAd
Job Type: Permanent
Salary: Negotiable
Location: Northallerton, North Yorkshire
Closing Date: 19/06/2023

Job Description

We are currently working with a new client on a number of exciting permanent roles. Our client is a well-respected business, They value their service department and offer full support and development through your career helping you to enable your full potential.
As well as a stable career, they offer a competitive package, subject to experience, fantastic opportunities to develop within the company by giving supported training and providing an environment where we encourage personal growth.

About the role:

As a Service Advisor your responsibilities will include:

• Customer Facing: be the point of contact for their Service customers working on a busy Service Reception desk.
• Customer quotations: you will be responsible for quoting our customers for the service work required and invoicing and taking payment on completion of the service work carried out.
• Service Bookings: you will be responsible for booking our customers service slots depending on the Technicians availability to carry out the work and advise the customer accordingly.
• Additional Services: part of your role remit is to ensure that Service customers are fully aware of the range of service offerings provided and to promote those that are relevant for the customer.

Required knowledge, skills or experience:

• Ideally have experience in a busy Vehicle Service Centre or Body Shop environment.
• Have highly developed customer service skills and be able to demonstrate experience of working in a customer environment.
• Be confident in front of customers handling enquiries and questions relating to the services we provide.
• Be comfortable understanding customer needs and proactively promoting any relevant product or service which would benefit the customer.
• Be well organised, computer literate, appreciate the importance of attention to detail.


• 22 days holiday (plus bank holiday)
• Performance bonus
• Working with renowned car brands
• Personal growth
• Car schemes
• Workplace pensions

Additional Information

Location: Northallerton

Hours of work:

This is a full-time role, and you will be expected to work between 8:00am and 5:30pm Monday to Thursday, Friday 8:00am to 5:00pm, Saturday 8:00am to 12:00pm (on a rota basis) at our dealership in Northallerton. UK Driving License Required.

Rates of pay:

£24 – £26K OTE

This vacancy is being advertised on behalf of Gem Partnership Ltd who are trading as a recruitment agency.