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Client Testimonials

Sandra Pickering - HR Manager, Clipper Logistics Group Ltd

“On opening a new warehouse at Wynyard Park with a 342,000 sq ft footprint, we found ourselves looking for a recruitment agency, which knew the area, and could quickly get up to speed with the culture and ethos of our Company “Ability matched by Agility” and help us to locate new colleagues to help strengthen our team here at Wynyard Park.
I am pleased to say that through our partnership with GEM we have  ensured that we matched the right people, first time  into our business.  The account management was excellent from the off set, we were visited by a Senior Director of Gem who ensured he understood our requirements, we were then introduced to our account Manager who stayed very close all the way through the project.   
We were more than happy with the quality of service provided.”

Katie Johnson - HR Manager at DeepOcean UK

Our Company has used the services of GEM Professional Services on various recruitment campaigns and we are very pleased with the level of service provided by them.

Specifically in relation to Anthony, I have always found him a pleasure to work with. He is spends time understanding the Company, how the recruiting team operate and the finer details of the vacancy.

Rather than bombarding our department with dozens of CVs, Anthony conducts an excellent shortlisting process, and provides candidates who he believes will fit into the position and Company.

Anthony is a highly professional and capable recruiter who doesn't leave anything to chance. He has not failed to deliver on our requirements and his passion, drive and commitment to the job in hand cannot be questioned.

I have absolutely no hesitation recommending Anthony and GEM to other Companies

Lesley Sheldrake - HR Manager - TSF Retail Solutions

Anthony is a consummate professional; he has taken time to get to know our business and most importantly our culture. 
He ensures he understands each element of the vacancy before going away and doing what he does best – source first class candidates!

Geoff Burns - Head of New Business and Channel Sales at Communicator Corp.

In my experience GEM provide a very professional, consultative and personal approach to finding you the best candidate for the role. They excel in working to tight deadlines, whilst ensuring quality does not diminish, flexible to accommodate changes in brief mid-process and also provide an after care service to ensure new recruits are bedding into the team.

I continue to partner with GEM for all my recruitment needs as they provide a genuinely consultative service and can reach candidates that other agencies struggle to find. GEM's partnership philosophy and industry expertise coupled with a competitive fee structure is a service that I have no hesitation in recommending.


Trevor Marshall - Interim Group Procurement Manager at Isos Housing Group

GEM is very professional, putting the client first in gauging their needs and then works with them to put the right individuals forward. Highly creative in their approach, this works well and is consistent in all aspects of recruitment, reliable, trustworthy and someone you can look to solve most recruitment issues. Wish there were more like the consutlants at GEM.

Caroline Morris - Marketing Manager - Huntsman Pigments

We engaged GEM Professional Services to find a Marketing Manager who could help advance our marketing strategies and bring insightful strategic thinking to our business. It was a challenging brief, to say the least, as we wanted a strategic thinker who could also lead implementation of the strategy and deliver results. GEM Professional Services were very diligent in their approach and provided a range of candidates who would cover either some or all of the brief. This allowed us to compare which skills and experience were important and focused our priories on the type of person we were looking for. As the recruitment was successful we engaged GEM a further 3 times for similar positions and recommended their services to other business units who have since engaged their services as a preferred partner.

In my experience GEM Professional Services provide a very professional, consultative and personal approach to finding you the best candidate for the role. They work to tight deadlines, are flexable when the brief changes and follow up on new appointments to ensure all is working well. It has been a pleasure working with Ian and the team and I would be happy to recommend their services.


Gavin Clarke - Sales & Marketing at Northgate Vehicle Hire
Anthony is a very experienced Recruitment Professional who I engaged with on a number of occasions when looking for temporary/permanent resource.

Motivated, driven and a great guy to work with.


Ian Crosby - Sales and Marketing Director - Zytronic Displays Ltd.
Zytronic Displays PLC engaged the services of GEM Professional Services Recruitment on a fully retained basis to recruit two strategically important roles to our business;

  • Sales Manager - Asia
  • Touch Screen Production Manager

At the briefing meeting full details of each role were evaluated including an in-depth overview of the technical skills, background and expertise desired for each vacancy. Also covered were the more intangible elements such as personality, drive and"fit" to the Zytronic culture. GEM Recruitment developed and presented a robust plan which included comprehensive candidate attraction strategy, interview and assessment process and clear timeframes for delivery with regular touch points to review progress. The process provided confidence that our recruitment partner could delivery to our expectations. The shortlisted candidates for each post were all a strong match to the brief, and it was clear that the project managers had thoroughly probed the candidates to ensure their suitability in all areas. The outcome was successful appointments for both posts.

GEM's consultative, partnership philosophy and industry expertise aligned to a competitive fee structure is a combination that I recommend unreservedly if you are looking to recruit a senior management or professional level individual and securing the best talent is of paramount importance to your business.

Geoff Moses - Business Development Director - Utility Wise

We have worked closely with GEM now for well over two years and have found their service to be exceptional whilst aiding us in what has been a period of huge internal growth. The efficiency gains we have experienced through outsourcing our recruitment needs to GEM have been substantial and allowed our organisation to focus on our core business initiatives without having to worry about any of our recruitment needs.

Our contacts at GEM have a detailed understanding of our requirements and the calibre of employee we are looking to attract. All potential candidates we find have been thoroughly screened and vetted prior to visiting our organisation and are fully aware of the skills we are looking for.

GEM have sourced and successfully placed a number of top performing employees within our organisation in varied roles effectively and efficiently attracting a high calibre of potential employee and generating genuine competition for any roles required.

I would not hesitate in recommending GEM and their employees to any potential client as we have experienced first class service since the first day of our partnership.

Jason Warde - Senior Vice President - 4Projects
4Projects began working with GEM Professional Services Recruitment in late 2009, initially as part of a broader recruitment strategy of engaging with a number of recruitment providers in the North East. After successfully filling a number of sales roles for us, we engaged GEM to help us find a dynamic and forward thinking Marketing VP, who would match the philosophy of our business. After engaging with their extensive network of contacts, GEM submitted a handful of quality candidates, some of whom were not actively seeking a post. The campaign was a successful one with a candidate being appointed in January of last year.

As a result of this positive experience we drafted a contract enabling GEM to work on all of our recruitment opportunities, which align with the core sectors they serve, in return for commercial savings on their standard fees. They have since supported us on a number of campaigns across our sales, marketing and implementation departments.

GEM's approach is consultative and they are a fully engaged partner, offering advice on market trends, salaries and candidate availability. They do not rest on their laurels and actively seek feedback, be that positive and /or constructive, to ensure their approach fits with the needs of our business. They have delivered to challenging briefs as a result of this open and honest style, and I would recommend their services if you are looking to add value to your recruitment process moving forward.

Dr Richard Johnston - Technical Director - Palintest
Palintest have used GEM Recruitment since 2008 to support a significant programme of business development. During this time they have supported the recruitment of a number of senior management positions within the company.

Their method of operation includes the development of a detailed specification for each role within our business, followed by them interviewing and selecting candidates to match the specification prior to interview by us. This approach has saved us time and effort and has also proved to be more successful at identifying appropriate candidates than other recruitment agencies with the same brief. We have found their operation to be straightforward and honest and we will continue to use them for our recruitment. The candidates who were recruited through them have also spoken very positively about their experiences with GEM.