Alex Garwood
Membership Administrator - The Bannatyne Group
Level 2 Customer Service Apprenticeship
Having gained this qualification, I have been able to develop a wide range of skills and knowledge and get a full understanding of what a customer service practitioner entails. Doing this apprenticeship has also helped to boost my confidence both personally and professionally and I would strongly recommend anyone to do an apprenticeship if they can.
Kasia Collinson
Manufacturing Production Operator - TMD Friction
Level 3 Team Leader / Supervisor Apprenticeship
I had an amazing journey through my learning with GEM training. It gave me the opportunity to develop my skills but also the time to reflect on many things. I really appreciate all the hard work Kayleigh Johnson did for me as she is amazing in what she is doing and I always got her support in everything I was doing. Thanks to her and Luke I finished my course with a distinction and I very much appreciate that. I think more tutors should be like them as I don't imagine finishing this with anyone else. Thank you so much for this amazing experience.
Darren Walsh
Assistant Excise Manager - Greencroft Bottling
Level 3 Team Leading / Supervisor Apprenticeship
When my employer originally asked me about studying the course I was sceptical, as I believed that I already possessed a lot of the skills and knowledge that would be needed in my role. However, I’m glad that I went with it. There was so much more to learn about the subject and through extensive coaching from the team at GEM Training I was able to discover a new love of learning and new skills that I’ve been able to utilise throughout my time on the course and after. I’m looking forward to where my skillset leads me to next.
My experience with GEM Training has been excellent. They have fantastic staff that have helped me across the whole of my apprenticeship. Getting me a Pass in both my Math and English and helping me achieve an Overall Distinction in my EPA. I cannot fault them with the help they have given me getting me through my Apprenticeship and helping me to get started into the supply chain industry.
Gary Leighton
Improvement Practitioner - Rocket Medical
Level 4 Improvement Practitioner Apprenticeship
I am absolutely buzzing to have received a merit in my End Point Assessment of the Improvement Practitioner Level 4 Apprenticeship and earned my six sigma green belt. A huge thanks to my trainer for all the learning and support she gave me throughout. Also a huge thanks to Darren Johnson and Rocket Medical for allowing me the time to study and learn all the tools and techniques required to support the business. The knowledge and confidence I have gained throughout this course will help me achieve the goals throughout my career at Rocket Medical.
Samantha Lawson
Recruitment Resourcer - NHS Business Unit
Level 2 Recruitment Resourcer Apprenticeship
I have recently completed an apprenticeship for Recruitment Resourcer Level 2 where I gained a Distinction. I have gained a lot of knowledge and skills and my confidence has grown massively over the last 12 months. I am still speechless and so overjoyed that I passed with a Distinction. I still can’t believe it. When I first started my apprenticeship, I wasn’t even sure I would be able to complete it with a pass let alone a distinction. It proves that you get back what you put into your work and I truly believe I tried my best throughout my apprenticeship and had the best guidance from my trainer, who fully supported me over the past 12 months to get to where I am today.
Sam’s Manager, Michael Dunn said “I’m so proud of Sam, she has worked hard over the last year and was also working against the clock as she was due to go on maternity leave, so to complete her apprenticeship and to get a Distinction has been quite an accomplishment. Well done Sam”.
After 18 months being on the Business Administrator programme, I have gained not only a wide knowledge around different aspects of business administration and how it works. This apprenticeship improved my communication skills, showed me better problem-solving methods, strategic thinking or understanding of emotional intelligence within the workplace. I have benefited from it on both professional and personal levels.
GEM Training has been nothing but positive and supportive with any little struggle I have come across throughout the programme. My tutor Kayleigh, whose positive energy, brilliant knowledge, and constant motivation made me want to try and do better with every coming step and challenge and showed me that there is nothing I cannot achieve.
Jamie Beckwith
Account Co-ordinator - GEM Partnership
Level 2 Recruitment Resourcer Apprenticeship
I am really pleased with achieving a distinction and I am already looking forward to starting my next qualification.
I am over the moon to have achieved a Distinction in my Level 4 end point assessment through United Centre of Excellence to become a Lean Practitioner. The course was very enjoyable and if you are willing to work hard you will definitely gain valuable life skills. Thank you to my trainer for supporting me through this experience and to all those at GEM who have contributed to providing a great apprenticeship structure to follow. Lastly, thank you to all those that have guided me through this learning journey.
Chelsey Bell
Customer Support Advisor - The Bannatyne Group
Level 3 Customer Service Specialist Apprenticeship
I am currently completing the Level 3 Customer Service Specialist Apprenticeship course with Kayleigh Johnson as my trainer. I am enjoying the course so far as I am very passionate about my role at The Bannatyne Group and this course allows me the opportunity to discuss the details of my job role, Customer Support Advisor, and learn even more about the organisation. Kayleigh is incredibly helpful and a lovely person, I have her support and guidance wherever necessary, and I have nothing but positive things to say about her. I will be completing my next course as soon as possible and look forward to the further opportunity with Kayleigh as my trainer.
Rufus Ayre
UK Learning & Development Officer - Husqvarna
Level 3 Learning & Development Practitioner
GEM were fantastic from start to finish. They made the content easy to understand and helped relate everything back to my job role and how it impacts Husqvarna. Having that understanding has really helped me progress in my career. Thank you to everyone who has supported along the way!
Oskar Thwaite
Stock Controller - Eden Farm Foods
Level 3 Team Leader / Supervisor Apprenticeship
My qualification was work intensive, but extremely rewarding. The feeling of achievement when handing in an assignment that I poured my heart into, was like been on top of the world. I have never been the academic type, but the way the course is presented, made it easy to commit to it and see results. The skills I have picked up have made me much more confident and I feel like I will be better in my current and future roles. The EPA was tough, but my trainer helped me prepare and the examiner wanted to see me so well. I found it to be a really interesting experience.
