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Testimonials

Discover the impact we’ve made through the voices of our partners, candidates and learners

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Learner

Lucy Bousfield

Business Administrator

Mission Foods

Ahead of my EPA I thought it would be an appropriate time to discuss my course over all but more specifically my trainer.

After my previous trainers departure from GEM, I was feeling some uncertainty as it was a crucial stage in my apprenticeship (about to start my project). However, after my first session with Brett my mind was put at ease with his outstanding dedication and ability to pick up from where trainer left off. Since then, Brett has worked tirelessly to make me feel at ease, organised and prepared whilst designing my project and preparing for my EPA. I understand this is Brett's first time delivering the business admin course, which came as a shock since his knowledge and guidance has been impeccable.

As a learner, I tend to overthink and get myself into a rutt from time to time. However, Brett has been amazing at keeping my couse flowing and organised to deter me from over stressing. He is always contactable and is always polite and professional.

Overall, I have enjoyed my business admin course 🙂

I felt it was important to share my feedback for future learners and for acknowledgement of GEM employees.

Learner

Katie Sefton

Account Assistant

Eden Farm

Having successfully completed my apprenticeship, I can now reflect on the experience and found it highly engaging to learn about the organization I work for. Breaking the material into sections made the learning process more manageable, and I particularly appreciated gaining a solid understanding of the fundamental principles of business operations.

Completing the apprenticeship alongside my working role significantly boosted my confidence and enhanced my understanding of various tasks, enabling me to perform them more effectively as a result.

The guidance I would offer to others is to always ask questions and never hesitate to seek clarification. Don’t be afraid to make mistakes, as they are a valuable part of the learning process, and you will receive the support needed to grow and improve.

Learner

Chris Richardson

I just want to say a massive thank you for all your continued support throughout this level 3 team leader supervisor course it was very challenging at times, but I am very glad to have stuck in there till the end and to come out with a distinction I am delighted 😊

Your dedication and expertise have been instrumental throughout the whole programme and your company should be proud that use are delivering this course with confidence and pride.

This qualification will help me in the next career move within the business to get back into management.

Take care and keep up the good work.

Learner

Alex Garwood

Membership Administrator - The Bannatyne Group

Level 2 Customer Service Apprenticeship

Having gained this qualification, I have been able to develop a wide range of skills and knowledge and get a full understanding of what a customer service practitioner entails. Doing this apprenticeship has also helped to boost my confidence both personally and professionally and I would strongly recommend anyone to do an apprenticeship if they can.

Learner

Kasia Collinson

Manufacturing Production Operator - TMD Friction

Level 3 Team Leader / Supervisor Apprenticeship

I had an amazing journey through my learning with GEM training. It gave me the opportunity to develop my skills but also the time to reflect on many things. I really appreciate all the hard work Kayleigh Johnson did for me as she is amazing in what she is doing and I always got her support in everything I was doing. Thanks to her and Luke I finished my course with a distinction and I very much appreciate that. I think more tutors should be like them as I don't imagine finishing this with anyone else. Thank you so much for this amazing experience.

Learner

Darren Walsh

Assistant Excise Manager - Greencroft Bottling

Level 3 Team Leading / Supervisor Apprenticeship

When my employer originally asked me about studying the course I was sceptical, as I believed that I already possessed a lot of the skills and knowledge that would be needed in my role. However, I’m glad that I went with it. There was so much more to learn about the subject and through extensive coaching from the team at GEM Training I was able to discover a new love of learning and new skills that I’ve been able to utilise throughout my time on the course and after. I’m looking forward to where my skillset leads me to next.

Learner

Regen Young

Transport Planner - Stiller Logistics

Level 2 Supply Chain Warehouse Operative

My experience with GEM Training has been excellent. They have fantastic staff that have helped me across the whole of my apprenticeship. Getting me a Pass in both my Math and English and helping me achieve an Overall Distinction in my EPA. I cannot fault them with the help they have given me getting me through my Apprenticeship and helping me to get started into the supply chain industry.

Learner

Gary Leighton

Improvement Practitioner - Rocket Medical

Level 4 Improvement Practitioner Apprenticeship

I am absolutely buzzing to have received a merit in my End Point Assessment of the Improvement Practitioner Level 4 Apprenticeship and earned my six sigma green belt. A huge thanks to my trainer for all the learning and support she gave me throughout. Also a huge thanks to Darren Johnson and Rocket Medical for allowing me the time to study and learn all the tools and techniques required to support the business. The knowledge and confidence I have gained throughout this course will help me achieve the goals throughout my career at Rocket Medical.


Learner

Samantha Lawson

Recruitment Resourcer - NHS Business Unit

Level 2 Recruitment Resourcer Apprenticeship

I have recently completed an apprenticeship for Recruitment Resourcer Level 2 where I gained a Distinction. I have gained a lot of knowledge and skills and my confidence has grown massively over the last 12 months. I am still speechless and so overjoyed that I passed with a Distinction. I still can’t believe it. When I first started my apprenticeship, I wasn’t even sure I would be able to complete it with a pass let alone a distinction. It proves that you get back what you put into your work and I truly believe I tried my best throughout my apprenticeship and had the best guidance from my trainer, who fully supported me over the past 12 months to get to where I am today.

Sam’s Manager, Michael Dunn said “I’m so proud of Sam, she has worked hard over the last year and was also working against the clock as she was due to go on maternity leave, so to complete her apprenticeship and to get a Distinction has been quite an accomplishment. Well done Sam”.

Learner

Natalia Bojarska

Greencroft Bottling Ltd.

Business Administrator Level 3

After 18 months being on the Business Administrator programme, I have gained not only a wide knowledge around different aspects of business administration and how it works. This apprenticeship improved my communication skills, showed me better problem-solving methods, strategic thinking or understanding of emotional intelligence within the workplace. I have benefited from it on both professional and personal levels.

GEM Training has been nothing but positive and supportive with any little struggle I have come across throughout the programme. My tutor Kayleigh, whose positive energy, brilliant knowledge, and constant motivation made me want to try and do better with every coming step and challenge and showed me that there is nothing I cannot achieve.

Learner

Jamie Beckwith

Account Co-ordinator - GEM Partnership

Level 2 Recruitment Resourcer Apprenticeship

I am really pleased with achieving a distinction and I am already looking forward to starting my next qualification.

Learner

Cai Carruthers

Quality Technician - TMD Friction

Level 4 Improvement Practitioner

I am over the moon to have achieved a Distinction in my Level 4 end point assessment through United Centre of Excellence to become a Lean Practitioner. The course was very enjoyable and if you are willing to work hard you will definitely gain valuable life skills. Thank you to my trainer for supporting me through this experience and to all those at GEM who have contributed to providing a great apprenticeship structure to follow. Lastly, thank you to all those that have guided me through this learning journey.